Dear winter sports enthusiasts!
The last months have been shaped by big changes - COVID-19 affects our lives everywhere in the world. Safety and the personal health of each individual are the highest good and the focus of attention for our cable car companies. We build on the regulations of the Austrian Federal Government, which provide for a range of measures to protect all guests and employees.
According to the current regulation of the Austrian Federal Government, cable cars are covered by the regulations for public transport. A safety distance of 1 metre must always be maintained, but may be undercut if there is a heavy rush. Wherever the 1 metre distance cannot be maintained, a mouth and nose protection (MNP) must be worn. This also applies to all queuing areas and the cash desk area. An MNP must always be worn in the cable car cabins, on the lift chairs and on the drag lift (double bar).
In compliance with the currently valid regulations and additional safety measures, we are firmly convinced that you can spend relaxing and safe winter days in the Zillertal valley with its 180 cable cars and lifts and its 542 kilometres of slopes by maintaining sufficient safety distance!
Organised queuing area:
We organise the queuing areas independently of the current legal requirements in such a way that groups of people standing close together are avoided as far as possible. Please keep a sufficient distance to strangers and wait in the cash desk area until the guest in front of you has left the cash desk.
For our cable car indoor areas we will install sufficient hand disinfection facilities for you.
Number of persons:
A reduction of the maximum number of persons permitted in the cable cars or chair lifts is not legally binding, but we refrain from using the permitted capacities if the number of passengers is correspondingly low. An MNS must always be worn in the cable car cabins, on the lift chairs and on the drag lift (double bar).
All cable car cabins are regularly disinfected by us.
Disinfection measures are also regularly carried out in elevator cabins, on escalators, in sanitary facilities, ski depots and first aid rooms.
Cable car employees
COVID-19 test: Employees are tested for Covid-19 before they first start work. For those who are in contact with customers, follow-up tests are carried out on a regular basis or as required.
Employees are instructed to wear an MNP in direct contact with guests for mutual protection.
Please observe and follow our Covid-19 Code of Conduct and enjoy your winter holiday in the Zillertal ski areas!
We are evaluating the situation on an on-going basis and will adapt our Code of Conduct to any changes in legal or regulatory requirements.
(Last revised: September 2020)