COVID-19 Code of Conduct Zillertaler Cable Cars

Dear mountain enthusiasts!

The last months have been shaped by big changes - COVID-19 affects our lives everywhere in the world. Safety and the personal health of each individual are the highest good and the focus of attention for our cable car companies. We build on the regulations of the Austrian Federal Government, which provide for a range of measures to protect all guests and employees.

In the case of cable cars, a minimum distance of 1m must be maintained from persons who do not live in the same household. The provisions of the regulations for means of mass transport of public transport apply to cable cars in the same way. This includes the exception "...if it is not possible to maintain the distance of at least 1m due to the number of passengers and when getting on and off, this can be deviated from by way of exception".

The cable car operators must ensure that their guests always keep the required minimum distance from each other, e.g. in the queuing area in front of the turnstiles, ticket counters, WCs, etc. We comply with this requirement by means of signs, pictograms, tapes, barriers, partition grids, security personnel or other suitable measures.

The obligation to comply may be deviated from by way of exception in the entrance and exit areas of facilities (turnstiles, escalators, doors) and in the means of transport, however, because compliance with the required minimum distance of 1m is not possible due to the structural conditions.

A capacity restriction of 75% applies in closed or coverable means of transport (cable cars, cabins, chairs with weather protection bonnets).

This does not apply if only persons from the same household are travelling together.

There is a general obligation to wear an FFP2 mask in all closed areas and when travelling by cable car, as § 1 COVID-19-ÖV defines the mask as a "respiratory protection mask of protection class FFP2 (FFP2 mask) without an exhalation valve or a mask with at least an equivalent standard".

• Persons from the same household must also wear an FFP2 mask when travelling in enclosed means of transport.
• Children up to the age of 6 are generally exempt from the obligation to wear a mouth-nose protection.
• Children up to the age of 14 are exempt from the obligation to wear an FFP2 mask. However, they must wear other tight-fitting mechanical protection covering the mouth and nose area (commercially available medical respirator, hose scarf or similar)

In compliance with the currently valid regulations and additional safety measures, we are firmly convinced that you can spend relaxing and safe holidays in the Zillertal by maintaining a sufficient safety distance.